AVG Update 2015.0.5856 Causes PCL XL Error when printing to PCL6 Network Printers

AVG Protection
9

David, Please download and run the below tool on your computer and send the output to AVG. Their experts will analyze and contact you via email at the earliest possible. 
Click this link to download the tool: (http://www.avg.com/filedir/util/AVG_SysInfo.exe).
Please feel free to contact AVG should you need any further assistance.
AVG Guru

8

All of my Toshiba network printers are also affected with PCL XL errors.  "Temporarily Disable AVG Protection" and everything comes out fine.

PCL XL error
Subsystem: xlfont
Error: MissingAttribute
Operator: RemoveFont
Position: (varies by the job)

PCL XL error
Subsystem: xlfont
Error:  MissingAttribute
Operator:  beginChar
Position: (varies by the job)

PCL XL error
Subsystem: xlfont
Error:  MissingAttribute
Operator:  ReadFontHeader
Position:  (varies by the job)

1

After AVG Update 2015.0.5856 installs when printing to network printers using the PCL6 drivers.  You get PXC XL Error on all print outs.

7

Forgot to mention that the Kyocera's are networked and the Canon's are USB.

3

Hi all,
For help on this issue please refer to https://support.avg.com/answers?id=906b0000000D3XdAAK .
Thanks

6

Forgot to mention that the Kyocera's are networked and the Canon's are USB.

5

We just started getting the same errors on 03-23-2015. Many users now calling with can't print to the Kyocera 3140+ kx and 2000 print devices. Switched to Canon print devices and can print now.

2

David, Please download and run the below tool on your computer and send the output to AVG. Their experts will analyze and contact you via email at the earliest possible. 
Click this link to download the tool: (http://www.avg.com/filedir/util/AVG_SysInfo.exe).
Please feel free to contact AVG should you need any further assistance.
AVG Guru

4

All of my Toshiba network printers are also affected with PCL XL errors.  "Temporarily Disable AVG Protection" and everything comes out fine.

PCL XL error
Subsystem: xlfont
Error: MissingAttribute
Operator: RemoveFont
Position: (varies by the job)

PCL XL error
Subsystem: xlfont
Error:  MissingAttribute
Operator:  beginChar
Position: (varies by the job)

PCL XL error
Subsystem: xlfont
Error:  MissingAttribute
Operator:  ReadFontHeader
Position:  (varies by the job)