Hello Pat,
Unfortunately, from your recent message, it was not clear to us how we can help you. Could you please specify your request and provide us with more details? Thank you for understanding.
I have updated AVG and now my windows app will not open to log in. Is there an easy fix?
Hello Pat,
Unfortunately, from your recent message, it was not clear to us how we can help you. Could you please specify your request and provide us with more details? Thank you for understanding.
This is the screen that I get when I try to log in
Hello Pat,
We apologize for the inconvenience. Could you please send us the screenshot(http://avgclick.me/getscreenshot) of the screen in which your computer is stuck and wee suggest you to try restarting the computer in safe mode? Please restart your computer and try pressing “Esc” or “F8” key to check whether it skips to boot screen.
Thank you.
Thank you for providing the screenshot of the error that appears on your screen.
We can understand that you are getting the AVG Watchdog error.
We apologize for the inconvenience caused.
This AVG watchdog error is a known issue and we can fix this easily.
We request you to unplug all the external devices that are connected to your PC via USB port and restart your PC.
This should boot your PC normally into Windows, if you get the successfully logged in, please do let us know.
I explained that I updated AVG virus and once I did that I can not log into my computer. It has corrupted my computer and I am asking if there is any way to fix it? What more details do you need???