Hello Nick,
Sorry to hear that. I don't find any active AVG subscriptions in your account. Are you using trial version of AVG Internet Security unlimited in your PC. If so, please uninstall it as per the steps mentioned below:
1. Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2. Open the AVG Clear tool, click Yes in the User Account control dialog.
3. Click No in the Windows safe mode dialog.
4. Select the installed version of AVG and also check the box 'Uninstall AVG Zen'. Then click Uninstall, and Restart computer.
5. To run AVG remover tool please follow this link: http://avgread.me/1DEtNP0 .
To reinstall AVG Internet Security unlimited, please use this article http://avgread.me/1FKGRZI .
If the issue persists, please share the screenshot of AVG user interface to assist further.
To create a screenshot, please use this link http://avgread.me/1aZxsAV .
Thank you.
Thank-you Abirami. Uninstalling (including a complete wipe of all AVG files), followed by a fresh install of AVG Internet Security 2017 unlimited solved the problem.
It also brought up details of my other computers that were out of date which weren't showing up on those ones at the time..
Something to do with the subscription I guess.
Either way... thank-you.
Thanks to you too Alan!!
I'm running AVG Internet Security 2017 on my MS Win 10 Pro x64 MSI laptop.
According to my AVG ZEN screen I need to update my Internet Security because it is out of date. Only I keep doing this and doing this and the message never goes away.
With the program showing that it is the current version, and the virus definitions only 2 minutes old, it is still telling me I need to update.
I've seen this problem on the forum and other people seem to be able to fix the problem by 'repairing' AVG through the Control Panel, but I am having no such luck.
Any ideas would be greatly appreciated.
AVG Guru
Thank-you Abirami. Uninstalling (including a complete wipe of all AVG files), followed by a fresh install of AVG Internet Security 2017 unlimited solved the problem.
It also brought up details of my other computers that were out of date which weren't showing up on those ones at the time..
Something to do with the subscription I guess.
Either way... thank-you.
Thanks to you too Alan!!
Hello Nick,
Sorry to hear that. I don't find any active AVG subscriptions in your account. Are you using trial version of AVG Internet Security unlimited in your PC. If so, please uninstall it as per the steps mentioned below:
1. Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2. Open the AVG Clear tool, click Yes in the User Account control dialog.
3. Click No in the Windows safe mode dialog.
4. Select the installed version of AVG and also check the box 'Uninstall AVG Zen'. Then click Uninstall, and Restart computer.
5. To run AVG remover tool please follow this link: http://avgread.me/1DEtNP0 .
To reinstall AVG Internet Security unlimited, please use this article http://avgread.me/1FKGRZI .
If the issue persists, please share the screenshot of AVG user interface to assist further.
To create a screenshot, please use this link http://avgread.me/1aZxsAV .
Thank you.
I'm glad to hear that the issue has been resolved. Feel free to contact us again if you need any further assistance.
Best regards,
Alok.