Avg update on Feb. 1st (today) causes loss of internet connection

General discussion
1

An automatic update today, feb 1st, caused my desktop's internet connection to stop working. I have an iPad and iPhone which have no issues with internet connection. I need help.

3

Hello Chris,
We regret for the inconvenience caused. Please try to follow the instructions provided below and check whether it resolves the issue :

- Disable AVG Self Protection
- Go to Control Panel -> Network Connections -> right click on the network area which is active -> "Properties"
A/
- If there is "AVG Network filter driver" uninstall it and restart the computer twice
- AVG Firewall initializes auto-repair function so "AVG Network filter driver" should be automatically installed (therefore two restarts are needed)

B/
- If there isn't "AVG Network filter driver" click "Install " -> "Service" -> "Have Disk" -> "Browse" and look for

c:\Program Files\AVG\AVG2015\Drivers\avgfwfd.inf

- Click "Open" button and follow the prompts
- Restart the computer twice

C/
- Enable AVG Self Protection back
Thank you.

2

Hello Chris,
We regret for the inconvenience caused. Please try to follow the instructions provided below and check whether it resolves the issue :

- Disable AVG Self Protection
- Go to Control Panel -> Network Connections -> right click on the network area which is active -> "Properties"
A/
- If there is "AVG Network filter driver" uninstall it and restart the computer twice
- AVG Firewall initializes auto-repair function so "AVG Network filter driver" should be automatically installed (therefore two restarts are needed)

B/
- If there isn't "AVG Network filter driver" click "Install " -> "Service" -> "Have Disk" -> "Browse" and look for

c:\Program Files\AVG\AVG2015\Drivers\avgfwfd.inf

- Click "Open" button and follow the prompts
- Restart the computer twice

C/
- Enable AVG Self Protection back
Thank you.