AVG Update problem

AVG Protection
5

Hello John,

We will check with it. Please share the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of your AVG user interface where it prompts to update and let us know its version.

Open AVG Internet Security -> Menu -> About -> check its version.

1

When I run AVG  update in runs to 25% complete, stops flags that but dashboard says update required and shows that I am unprotected
Any advice?

2

John, you're having the older version of AVg programs. Hence, you're facing issue. 

We recommend you to remove the exisiting programs and install the updated version of AVG programs as mentioned earlier. 

Thank you.

4

Hello John,

We will check with it. Please share the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of your AVG user interface where it prompts to update and let us know its version.

Open AVG Internet Security -> Menu -> About -> check its version.

3

\i am running ;
AVG ZEN Build No;1.116.3.1052
AVG Internet Security version 16.161.8048
AVG Tune Up version 16.79.3.36215
AVG Framework version 1.143.2.51391
AVG Setup Version 1.143.2.51391

I have the screenshot saved to Desktop and JPG file but cant attatch it to this message




6

\i am running ;
AVG ZEN Build No;1.116.3.1052
AVG Internet Security version 16.161.8048
AVG Tune Up version 16.79.3.36215
AVG Framework version 1.143.2.51391
AVG Setup Version 1.143.2.51391

I have the screenshot saved to Desktop and JPG file but cant attatch it to this message