AVG Update with UknownSignature

AVG Protection
4

Hello Fadi,

We are sorry for the inconvenience caused.
It is the issue with the AVG program.
We request you to provide the screenshot of the popup appeared so that we can assist you better.
If you aren't sure on how to take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.

Just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

Also please delete temporary update files, by clicking on "Options" and select "Advanced Settings" to the left click on + symbol of Update and from the drop down select " Manage" and to the right click on "Delete Temporary update files".
If the issue persists, please do let us know.

1

Hi,

I have AVG Ultimate 2016 - that includes firewall.
I've got a weird pop up - asking to allow "avg-secure-search-update_1216avt.exe" communication.
The problem that the publisher is: UnknownSignature

so is it weird that AVG Update - shows up in AVG firewall with UnknownSignature? or is it a camouflaged virus?

3

Hello Fadi,

We are sorry for the inconvenience caused.
It is the issue with the AVG program.
We request you to provide the screenshot of the popup appeared so that we can assist you better.
If you aren't sure on how to take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.

Just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

Also please delete temporary update files, by clicking on "Options" and select "Advanced Settings" to the left click on + symbol of Update and from the drop down select " Manage" and to the right click on "Delete Temporary update files".
If the issue persists, please do let us know.

2

Fadi,
Thank you for the information, do not worry, it is a known update. We request you to allow the application and check if you receive the popup again. Let us know if you face any difficutlies, thank you!