Avg updater not accepting my activation code

Hi Ken.
We're here to help.
Unfortunately, you do not have an active subscription for AVG Driver Updater registered to the email address that you used to contact us here.
I have sent an email requesting more details. If you believe you bought AVG Driver Updater, please share the requested details in a reply to our email.
I reset my pc and reinstalled avg. The driver updater does not activate after entering the correct code.
I uninstalled and reinstalled and restarted but still nothing.
avg and tune up are fine.
Please help.
Hi Ken.
We're here to help.
Unfortunately, you do not have an active subscription for AVG Driver Updater registered to the email address that you used to contact us here.
I have sent an email requesting more details. If you believe you bought AVG Driver Updater, please share the requested details in a reply to our email.