Hello Michael,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are unable to update AVG Internet Security application. Please apologize for the inconvenience caused. We'll certainly check and help you out.
In this case, we'd request you to try repairing the application once and check with the issue further.
In order to repair your product, simply follow the below instructions :
1.Press the windows key and R key at the same time (Windows key + R )
2.You will get a small "Run" box on your bottom of the screen
3.In the search bar type "appwiz.cpl",then click on Ok.
4.You will get the uninstall or change a program page.
5.On the list please search for the product name and click on it once ,then right click on it.
6.You will get two options and choose only uninstall.
7.In the next page you will see many options and you must click "Repair".
8.After the repair is 100%, click on done and restart your computer.
Also, please refer this article to repair: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=repair-avg-antivirus&q=repair&supportType=home)
If you still need any assistance, please revert us. We'd be happy to assist you.
Thank you and keep us updated.
When updating anti virus of checking for updates the following message is received; something went wrong, failed update. Last update 20/06/24. I need your help to resolve this issue. Thank you
Hello Michael,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are unable to update AVG Internet Security application. Please apologize for the inconvenience caused. We'll certainly check and help you out.
In this case, we'd request you to try repairing the application once and check with the issue further.
In order to repair your product, simply follow the below instructions :
1.Press the windows key and R key at the same time (Windows key + R )
2.You will get a small "Run" box on your bottom of the screen
3.In the search bar type "appwiz.cpl",then click on Ok.
4.You will get the uninstall or change a program page.
5.On the list please search for the product name and click on it once ,then right click on it.
6.You will get two options and choose only uninstall.
7.In the next page you will see many options and you must click "Repair".
8.After the repair is 100%, click on done and restart your computer.
Also, please refer this article to repair: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=repair-avg-antivirus&q=repair&supportType=home)
If you still need any assistance, please revert us. We'd be happy to assist you.
Thank you and keep us updated.