Hello Megan,
We are sorry for the inconvenience. Please follow the article http://support.avg.com/SupportArticleView?urlname=Message-The-connection-with-update-server-has-failed and check whether it resolves the issues.
Thank you.
My AVG Internet Security system informs me that I am not fully protected but when I click either the "Fix Now' or 'Update Now' buttons it comes back with the message:-
Update failed - Sorry we couldn't reach our update server. Please make sure you are connected to the internet and try again.
Well I have tried and tried and tried and tried continually for the past 3/4 days and still the same message - I now have 2 unprotected sites.
Does anyone know why this is happening and how to fix it.
I'm having the same issue. I'm getting messages that say my Antivirus and Anti-Spyware databases are outdated, but when I try to update them, nothing happens. No error messages or anything. I click the "fix now" botton and it just sits there and spins and spins and spins but doesn't do anything. The above article didn't help with the issue.
Hello Megan,
We are sorry for the inconvenience. Please follow the article http://support.avg.com/SupportArticleView?urlname=Message-The-connection-with-update-server-has-failed and check whether it resolves the issues.
Thank you.
We are sorry for the inconvenience. Please follow the article http://support.avg.com/SupportArticleView?urlname=Message-The-connection-with-update-server-has-failed and check whether it resolves the issues.
Thank you.
Hello Brandon,
We are sorry to know that you are facing the same issue.
We request you to perform the repair of AVG Antivirus program once by following the steps as mentioned in this article: http://avgread.me/1BVxDSY and check whether the issue persists.
Thank you.
We are sorry to know that you are facing the same issue.
We request you to perform the repair of AVG Antivirus program once by following the steps as mentioned in this article: http://avgread.me/1BVxDSY and check whether the issue persists.
Thank you.