Sandra
Help... I am so frustrated.
I have been using AVG paid version and now the free one till I can afford to buy the full version. Yesterday Oct 7th 2015 my daughter's AVG had a HUGE upgrade it took 2 hours to install and 299 MB. After it installed and she did a reboot her computer was not responding to anything. She has Windows XP. I was able to pull up the new free AVG and it is the AVG Zen!! I had to deactivate AVG through control/alt/delete which also froze the computer. Finally I was able to get to the control panel, to add remove to remove the new AVG. I was not able to uninstall the new one that was updated it said I had to remove the entire program. There was no icon that said Zen dashboard. I was able to uninstall all of the AVG. I went to AVG.com I tried to download from the AVG web page drop down box Free edition for single PC without Zen. Same problem it came with Zen anyway and the computer was not responding to anything. I had to shut down with the button. I finally got the entire program uninstalled after 2 and a half hours. It took that long because the uninstall kept freezing the computer up and the uninstall was not responding. Once the program was uninstalled the computer was very fast. Prior to this with the AVG safe search tool bar I get a pop up from foxfire telling me that AVG is causing the browser to load slow would I like to remove it. So far I have been ignoring it but loading time is much longer with the safe search than without. I would love to use the Free AVG virus but I cannot find a link for AVG FREE VIRUS without the Zen from AVG. Can you please send me a link for the Free AVG virus for a single computer without the Zen? She has no protection right now and I do not want to use Avast :( Also how do I make sure the program she downloads without the Zen wont just update on its own? Are there settings to disable the program update but still get the virus update files? TY for your help in advance
Frustrated in Wi.
I have been using AVG paid version and now the free one till I can afford to buy the full version. Yesterday Oct 7th 2015 my daughter's AVG had a HUGE upgrade it took 2 hours to install and 299 MB. After it installed and she did a reboot her computer was not responding to anything. She has Windows XP. I was able to pull up the new free AVG and it is the AVG Zen!! I had to deactivate AVG through control/alt/delete which also froze the computer. Finally I was able to get to the control panel, to add remove to remove the new AVG. I was not able to uninstall the new one that was updated it said I had to remove the entire program. There was no icon that said Zen dashboard. I was able to uninstall all of the AVG. I went to AVG.com I tried to download from the AVG web page drop down box Free edition for single PC without Zen. Same problem it came with Zen anyway and the computer was not responding to anything. I had to shut down with the button. I finally got the entire program uninstalled after 2 and a half hours. It took that long because the uninstall kept freezing the computer up and the uninstall was not responding. Once the program was uninstalled the computer was very fast. Prior to this with the AVG safe search tool bar I get a pop up from foxfire telling me that AVG is causing the browser to load slow would I like to remove it. So far I have been ignoring it but loading time is much longer with the safe search than without. I would love to use the Free AVG virus but I cannot find a link for AVG FREE VIRUS without the Zen from AVG. Can you please send me a link for the Free AVG virus for a single computer without the Zen? She has no protection right now and I do not want to use Avast :( Also how do I make sure the program she downloads without the Zen wont just update on its own? Are there settings to disable the program update but still get the virus update files? TY for your help in advance
Frustrated in Wi.