AVG upgradeto AVG2015

AVG Performance
6

HI, the only Antivirus on the machine is AVG

5

Hello Terry,
We do understand your concern. We apologize for the inconvenience caused. Have you installed any other Antivirus program on your computer?
Please feel free to contact us for any further assistance.
Thank you.

1

twice tried to upgrade and had the following Installation failed mesage

Error code: 0xA0010004
Description: Event exec_finished

any suggestions?
4

HI, the only Antivirus on the machine is AVG

2

Hello Terry,
We do understand your concern. We apologize for the inconvenience caused. Have you installed any other Antivirus program on your computer?
Please feel free to contact us for any further assistance.
Thank you.

3

Hello Terry,

We apologize for the inconvenience caused to you. In this case I would request you to follow the instructions given on the following link :http://avgread.me/1Pc0HR0 to resolve the issue.Please feel free to get back to us for any issues with AVG.

Thank you.