AVG Vault disappeared when I renewed my subscription. how do I recover it

General discussion
3

Hello Philip,
Let's have a look at it together. Have you performed any update on AVG after renewal? Please let us know the version of AVG and your OS version to have better understanding.

1

My AVG vault disappared when my subscription was renewed. How do I recover it as I had 10G  of photographs and videos stored. Anybody know the answer or have I lost the lot.

2

Hello Philip,
Let's have a look at it together. Have you performed any update on AVG after renewal? Please let us know the version of AVG and your OS version to have better understanding.