Hi, I downloaded this AVG Vault and it was working perfect for years, Even when it was not supported by AVG anymore (they Stopped Support 6 Years ago) Now with the latest IOS 14.5.1 the whole app stopped working and it will need to updated by the developer. Meanwhile I tried to configure an older iPhone with an older IOS on it to get the app installed so at least I can get access to it and download all my data so I don't loose it. Now my issue is that after installing the app I need to login and it will not take my username & Password. Does anyone here have a solution on how to login to this non supported app or the database. My main thing is to get to my data so I don't lose it.
Thank you for your help.
Hello Roger,
We are sorry to hear that.
We have a specialized team to deal with mobile queries.
To reach them, please visit this Contact AVG Support - AVG Phone Number, and Chat Support? link and select "Technical Support" tab.
For "are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly to know the status.
Thank you.
Hello Roger,
We are sorry to hear that.
We have a specialized team to deal with mobile queries.
To reach them, please visit this Contact AVG Support - AVG Phone Number, and Chat Support? link and select "Technical Support" tab.
For "are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly to know the status.
Thank you.