AVG Virus Lab says

AVG Protection
2

Hello Fabrizio,

I am sorry to hear that. In this case, we need to collect error logs from your computer and escalate this case to the senior team. I have emailed you a link to collect the error logs from your computer, please follow the same and send us the output.

11

You are not kidding. I get this every week when I update files - you say they are clean (I know they are) then in a while you send me the messages and they stay on my screen preventing my work. I have to shut don my system and restart everything (I have a lot of live radar feeds running) this takes some time and it is a REAL PAIN.

I'd like to disable your service.  How do I do that?

Thanks.

Neil

10

You're not alone Fabrizio, I too get the dang thing … staring at it right now! I want to know how to shut it off since I put the file in question in as an exception and it's not paying any attention to that.

9

Even if there is a close button, it's annoyng, I can I stop avg by checking file inthis way!!!
Thank you

8

Hello Fabrizio,

I am sorry to hear that. In this case, we need to collect error logs from your computer and escalate this case to the senior team. I have emailed you a link to collect the error logs from your computer, please follow the same and send us the output.

1

AVG Virus Lab says:
This file is clean etc.
Sometime I got this annoying white window pop up and I can't close it the only solution is to reeboot.

4

Even if there is a close button, it's annoyng, I can I stop avg by checking file inthis way!!!
Thank you

6

You're not alone Fabrizio, I too get the dang thing … staring at it right now! I want to know how to shut it off since I put the file in question in as an exception and it's not paying any attention to that.

5

Hello Fabrizio,
I understand your concern. We have already escalated this case to our senior team, they are working on a fix. The issue will get fixed soon.
Best regards,
Alok.

7

Neil,
I understand the situation.
Please get in touch with our Technical Team to help you to resolve the issue.
You can reach out to them at http://avgclick.me/AVGtechnical
The same Technician will also help you with disabling the Service.

3

You are not kidding. I get this every week when I update files - you say they are clean (I know they are) then in a while you send me the messages and they stay on my screen preventing my work. I have to shut don my system and restart everything (I have a lot of live radar feeds running) this takes some time and it is a REAL PAIN.

I'd like to disable your service.  How do I do that?

Thanks.

Neil