Hello Paul.
Sorry to hear about the inconvenience caused. We would request you to try and remove that folder manually. Thank you.
I have over the last week and twice today gotten an AVG virus detection warning and the threat was
C?Program Data/Package
It tells me to remove it and every time I click okay the screen goes black and the computer is non-
fuctional. I have to shut it down at the power bar and re-start.
I cannot click out of the warning at the top corner and hitting alt/control/delete won't let
me end program when I click on it and end task.
Is this spyware or malware?
How do I deal with it?
Thanks for any information you can offer
Hello Paul,
We understand how something like this can really try your patience.
I have sent you an email with further instructions to be followed to get our additional support.
Please feel free to contact us for any further assistance. Thank you.
Hello Paul.
Sorry to hear about the inconvenience caused. We would request you to try and remove that folder manually. Thank you.
How do I do that? I have checked with other message sites and this file is needed…why does the AVG warning freeze the computer and turn the screen black>