AVG VM Monitor (avgVmm.sys) causes Blue Screen of Death (BSoD)

AVG Protection
10

I have ran AVG repair as suggested but the issue still persists.
Any other solution?

1

I have installed AVG AntiVirus (17.7.3032) inside a Windows 7 Professional virtual machine (using VMWare Player).
Firewall prevents downloading from the internet, and thus updating is not allowed.
Each time I start my guest windows, after 5-10 minutes max. it gives me the BSoD.
Doing some investigations, I found out that the root cause is avgVmm.sys.

My guess is that it has something to do with not being able to update. Not sure and cannot verify because I cannot find a settings to disable auto-update.

Any possible solution to solve this issue?

11

I have uninstalled AVG from the Virtual Machine and it has been stable since then without any issues.

9

Hello Mohamed,

I understand that your computer goes into BSOD after few minutes. Please run AVG repair avgclick.me/RepairAVG from your computer control panel and check if that fix the issue. If you face any difficulties, feel free to contact us.

8

i also have the blue screen but i cannot do nothing my computer wont go into safe mode or last know time my system worked on blue screen it says the cause is avgvmm.sys also i havent been able to use my computer for months

2

I have uninstalled AVG from the Virtual Machine and it has been stable since then without any issues.

3

Bobbi, 
Sorry for the trouble. If you can't boot your device in safe mode, we suggest you to get help from your friends or local technicians to reboot your device in safe mode and uninstall AVG. Check if uninstallation of AVG fixes this issue.

4

Hi Mohamed Elbeltagy,
I apologize for the delayed response. Your patience is much appreciated.
I've sent you an email with further instructions to send us the diagnostics from your Virtual Machine so that we can escalate the case to our Senior Team to analyze the AVG logs and provide you with a resolution for the issue. Please check your Inbox and also send us any Dumps created by your Virtual Machine.

7

i also have the blue screen but i cannot do nothing my computer wont go into safe mode or last know time my system worked on blue screen it says the cause is avgvmm.sys also i havent been able to use my computer for months

6

I have ran AVG repair as suggested but the issue still persists.
Any other solution?

5

Hello Mohamed,

I understand that your computer goes into BSOD after few minutes. Please run AVG repair avgclick.me/RepairAVG from your computer control panel and check if that fix the issue. If you face any difficulties, feel free to contact us.