Hello Roger,
We will check and help you to resolve it.
Please try to connect the device with different network like WiFi network or Lan and check whether AVG Secure VPN is working?
Please confirm whether you are facing issue with android phone or Windows PC. Let us know the version of operating system installed in your device.
Do you have strong network connection when you have Hot spot?
If you get any error message, please do let us know.
I am having issues with the VPN not loading or operating with the hot spot on my phone over a Bluetooth connection. I can not access the menu either to try and make changes. I have uninstalled and reinstalled VPN and still having the same issues. Any help would very much be appreciated.
Hello Roger,
We will check and help you to resolve it.
Please try to connect the device with different network like WiFi network or Lan and check whether AVG Secure VPN is working?
Please confirm whether you are facing issue with android phone or Windows PC. Let us know the version of operating system installed in your device.
Do you have strong network connection when you have Hot spot?
If you get any error message, please do let us know.
Thank you for writing back to us, Roger. We're sorry to hear this.
In this regard, we'd suggest you take advantage of our free additional support.
To connect with them, follow the steps that have been sent to you via email.
Thank you.