Hello Brian,
Thank you for contacting AVG Community Support.
We are sorry to know that. We'll check and help you.
Kindly repair AVG Secure VPN and check the issue.
- Please cclick the Windows Start button and select Apps and Features from the menu that appears.
- Ensure that Apps & features is selected in the left panel, then click AVG Secure VPN and select Uninstall.
- If prompted by the User Account Control dialog for permissions, click Yes.
- When the AVG Setup wizard appears, click Repair and click ok
- Wait while setup repairs AVG Secure VPN on your PC.
- When the repair is complete, click Done, restart your PC and check the issue
Thank you and keep us updated.
Hi guys,
I am currently trying to fire up the VPN, but only get a black panel appearing . . .NOT the whole screen.
Hello Brian,
Thank you for contacting AVG Community Support.
We are sorry to know that. We'll check and help you.
Kindly repair AVG Secure VPN and check the issue.
- Please cclick the Windows Start button and select Apps and Features from the menu that appears.
- Ensure that Apps & features is selected in the left panel, then click AVG Secure VPN and select Uninstall.
- If prompted by the User Account Control dialog for permissions, click Yes.
- When the AVG Setup wizard appears, click Repair and click ok
- Wait while setup repairs AVG Secure VPN on your PC.
- When the repair is complete, click Done, restart your PC and check the issue
Thank you and keep us updated.