Hello John,
Thank you for contacting AVG Community Support.
We are sorry to know that you are unable to use websites when AVG Secure VPN enabled and want to cancel the subscription. We apologize for the inconvenience caused to you. We'll certainly check and help you out.
Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
May I know if you have AVG Antivirus or Internet Security application installed in your PC?
Did you have any other VPN installed in your device?
Are you facing issue with particular websites only or all websites?
May I know your device OS name and version?
Does a specific error message appear when you encounter this issue?
To help you check this, please help us with the screenshot of the error message you got. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
Every time there is an upgrade I lose access to another website. It isn't affecting just Firefox, it affects Chrome websites. Today when I try to access Earthlink, nothing loads. The page attempts to launch. I was able to check the box to verify I am not a robot and the page continues to try and launch. I tried to add an exception under Security settings but the site never launches. It is not working and if you give me some bs answer about rebooting, etc. you ca just tell me how to get a refund. Your forums are no help and neither is your tech support. You blame Firefox or Google or Moicrosoft but never offer real solutions in these forums.
Hello John,
Thank you for contacting AVG Community Support.
We are sorry to know that you are unable to use websites when AVG Secure VPN enabled and want to cancel the subscription. We apologize for the inconvenience caused to you. We'll certainly check and help you out.
Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
May I know if you have AVG Antivirus or Internet Security application installed in your PC?
Did you have any other VPN installed in your device?
Are you facing issue with particular websites only or all websites?
May I know your device OS name and version?
Does a specific error message appear when you encounter this issue?
To help you check this, please help us with the screenshot of the error message you got. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.