Hi,
I'm getting the dreaded "This content is not available in your location" message when trying to view videos on the BBC website.
I've tried connecting to each of the 3 UK locations (I am UK-based) with no joy. This has only been a problem in the last week since I tried the free subscriptions for AVG Secure VPN (Multi-device) and AVG Driver Updater for Windows.
Any advice would be much appreciated.
Hello Phil,
We are glad to clarify your request.
For your information, its something we have very little control of as its mainly up to the service provider (Eg.Sky, BBC, Netflix) whether they allow VPN connections or not. In some regions, VPN doesnt work due to the restrictions on the concerned website.
Hence, we request you to change the location other than UK and check the status. Thank you.
That hasn't worked. If I change to one of those locations, I can't watch BBC iPlayer as I'm deemed to be "outwith the UK". If I revert to a UK location I'm still "outwith the UK".
As I say this wasn't a problem before I ran the AVG driver update (which AVG urged me to do via a free trial). Wish I hadn't bothered as AVG has really messed this up for me.
Thank you for the information, Phil.
We would request you to connect to AVG Secure VPN servers like Wonderland or Gotham city and then check if it helps.
Thank you and please keep us updated.