Hi Debra,
We're glad to look into this & help you.
Please let us know the operating system of the device in which you're experiencing this issue & share us the screenshot of the messages that you receive for better clarity.
Meanwhile, please restart your device once or connect to a different server (location) in AVG Secure VPN to check if it helps.
Hi Debra,
We're glad to look into this & help you.
Please let us know the operating system of the device in which you're experiencing this issue & share us the screenshot of the messages that you receive for better clarity.
Meanwhile, please restart your device once or connect to a different server (location) in AVG Secure VPN to check if it helps.
Hi Dinesh,
I changed the VPN location just like you said and so far it is working-it is not throwing the internet off. Thank you for this suggestion. Hope this keeps working.
Every time that I activate AVG it prevents me from getting onto the sites that I always use. Then I turn it off and everything is fine. Do I have something set up wrong with my system? When I turn AVG on it shows Secure VPN Wintun internet access. My AWI shows no internet access. Then when I disconnect VPN it shows AWI -***** Internet access and everything is fine. I don't want to have to turn AVG off every time I try to go to a website. Please advise.
Hi Dinesh,
I changed the VPN location just like you said and so far it is working-it is not throwing the internet off. Thank you for this suggestion. Hope this keeps working.
Thank you for updating the status, Debbie.
Glad to hear that the issue hasn't surfaced after changing the location/server of your AVG Secure VPN.
Please keep monitoring the situation & if the issue resurfaces, get back to us immediately. We'll check & help you accordingly.
Have a great day!