Avg vpn doesn't work

AVG VPN
10

I'm having this problem in all browsers. Sometimes it works when i change the location. However, i may need to change the location ten times.

11

I tried, but there was no change. I still have the same problem.

9

Hello Semih,

We will work together to sort this out.

Please change the location from AVG Secure VPN and check if you are able to connect to the Internet.

Are you having this issue with a particular web browser or all the browsers installed on your computer?

1

I can't browse the internet when connected AVG VPN. There is no error message.

4

Thank you for the information.

Please uninstall AVG Secure VPN from your control panel and click on this link https://support.avg.com/SupportArticleView?urlname=Install-AVG-Secure-VPN to install the latest version.

Follow the steps from this link https://support.avg.com/SupportArticleView?urlname=Activate-AVG-Secure-VPN to activate.

If the issue persists even after the reinstallation, please let us know and we will assist you further.

5

Semih, we realize the situation. 
We cancelled auto-renewal for your AVG Secure VPN and you will not be charged in future. 
However, we would like to offer you a free remote support to determine the exact cause of the issue and rectify it. 
We sent you an e-mail with instructions to your registered e-mail address. Please check and revert to us for further assistance.

6

Hello Semih,

We will work together to sort this out.

Please change the location from AVG Secure VPN and check if you are able to connect to the Internet.

Are you having this issue with a particular web browser or all the browsers installed on your computer?

8

We appreciate your efforts, Semih.
In this case, we request you to get connected with our additional support who can help you further.
An email instruction has been sent which will help you to get connected with them.
If the email is not found in inbox do check in spam and junk folders.
Thank you.

7

I tried, but there was no change. I still have the same problem.

2

I checked all the folders in my mailbox, but I couldn't see your mail.

 

60 days to end my subscription. I will continue to use this way and I will not renew my subscription on the expiration date. I'm tired of trying to find a solution. Thank you for your support.

3

I'm having this problem in all browsers. Sometimes it works when i change the location. However, i may need to change the location ten times.