Hello Geoff,
Thank you for being patient.
We have successfully created a new subscription for AVG Secure VPN product and it expires on 15th June 2020.
For activation, open AVG Secure VPN window.
Click on "Logged in" and select "Log out".
Click on "Log in" and enter your AVG my account credentials.
Wait for 2-3 minutes to check whether it activates the subscription.
Keep us informed about the status.
Hello Geoff,
We will help you sort this out. Your AVG Secure VPN license status shows "Merged", it should be "Active". I have escalated this case to our senior team. We will contact you as soon as we receive an update. Your patience is much appreciated in this matter.
Regards,
Alok.
Hello, got the AVG VPN paid for 2 years back in Jan. On Monday 11th June it said it was -527 days expired. Today, I have 27 days remaining on my "trial" Can someone please take a look to fix this as it seems erroneous.
Hello Geoff,
We will help you sort this out. Your AVG Secure VPN license status shows "Merged", it should be "Active". I have escalated this case to our senior team. We will contact you as soon as we receive an update. Your patience is much appreciated in this matter.
Regards,
Alok.
Hello, it seems to be working as expected now with the correct amount of time. Thanks for you help! Great.
Hello, it seems to be working as expected now with the correct amount of time. Thanks for you help! Great.
Hello Geoff,
Thank you for being patient.
We have successfully created a new subscription for AVG Secure VPN product and it expires on 15th June 2020.
For activation, open AVG Secure VPN window.
Click on "Logged in" and select "Log out".
Click on "Log in" and enter your AVG my account credentials.
Wait for 2-3 minutes to check whether it activates the subscription.
Keep us informed about the status.
You are most welcome.
Glad to know that your AVG Secure VPN is working perfectly.
Feel free to contact us if you need assistance with AVG.
Have a great day!!!