Hi Pablo,
We are sorry to hear this.
We will help you to resolve the issue.
Please share us the screenshot of the message to investigate further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Keep us posted.
Hi there!
Your AVG VPN program for MAC (MACIOS) is not providing a virtual IP address, therefore it is not providing the service is supposed to provide (yet it´s been working just fine ´till yesterday).
It keeps saying it is trying to obtain a virtual IP, but at no avail. Even when the green, connected, screen is shown, a virtual IP is not shown (is shows it is always in progress, like trying to get one).
I have already uninstalled the program, and installed it back, but again at no avail.
Your AVG VPN program for MAC (MACIOS) is not providing a virtual IP address, therefore it is not providing the service is supposed to provide (yet it´s been working just fine ´till yesterday).
It keeps saying it is trying to obtain a virtual IP, but at no avail. Even when the green, connected, screen is shown, a virtual IP is not shown (is shows it is always in progress, like trying to get one).
I have already uninstalled the program, and installed it back, but again at no avail.
This is happening to me to! It keeps saying "obtaining" virtual IP but it never connects. It was working fine yesterday but today it's not.
Hello Christina,
We're sorry to hear that.
We've already replied to your original post & have sent you an email with further instructions.
Please keep up the conversation via email for quick & better assistamce.
Thank you for understanding.
This is happening to me to! It keeps saying "obtaining" virtual IP but it never connects. It was working fine yesterday but today it's not.
Hi Pablo,
We are sorry to hear this.
We will help you to resolve the issue.
Please share us the screenshot of the message to investigate further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Keep us posted.