Hi, Thank you for your quick response! No, sadly it completely interrupts the connection completely. I tried changing the servers as well. My network tooltip just tells me I'm connected but have No Internet Access.
Thank you for clarifying, A J. Sometimes, this might happen, if the server (location) to which you're connected is unavailable or under maintenance. Please restart your computer once & check if it helps. Meanwhile, you can also try connecting to different networks once such as wired, mobile hotspot to check.
Hi Anthony.
We're here to help.
Is the internet connection getting interrupted completely or the speed is reduced when AVG Secure VPN is turned on?
You may experience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
Please try to connect to a different VPN server at a different location by clicking 'Change location' and verify the issue.
Hi Anthony.
We're here to help.
Is the internet connection getting interrupted completely or the speed is reduced when AVG Secure VPN is turned on?
You may experience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
Please try to connect to a different VPN server at a different location by clicking 'Change location' and verify the issue.
I just bought the AVG Secure VPN subscription and turned it on. Once it (finally) obtained a virtual IP and was functioning, I then tried doing some web searches and my internet connection had been totally nerfed. Turned the VPN back off and everything was normal. I don't know how to fix that.