I have been using the most stable Windows 7 Professional for years. I have AVG Internet security and have had no issues. I purchased a AVG VPN. thought that I needed it. Worked on and off for a while. And then "BOOM", I gan not get to the internet. After Spectrum sent theit repair people out, and even swaped out a perfect working moden, it is locked up giving the error message:
Secure VPN Open VPN
Need valid IP Configuration.
I cannot uninstall AVG VPN, it is broken, Curl issue, cannot make any changes
to AVG VPN as well. I cannot get any helo from AVG Desk, after hours on the phone, they said that they would have a supervisor from the tech unit call me in 24 hours. You all know the drill, have not heard from AVG. They have off-shored the tech help to a foreign country. So they get what they paid for.
The only answer tech support could give me after nurmorous re-boots was to buy a new computer.
When I do that, there will be no further purchases of AVG products. I am not into abuse.
Thought that someone may have an answer, since AVG does not.
Thank you in asvance,
Charles
Hello Charles,
First of all, we'd like to apologize for the inconvenience this has caused you.
Upon checking your account, we can see that your case has already been escalated to our higher level of support.
Furthermore, we've assigned highest priority to your case. They'll check & get back to you via email as soon as possible.
We request your patience & understanding in this regard.
Thanks in advance!
Hello Charles,
First of all, we'd like to apologize for the inconvenience this has caused you.
Upon checking your account, we can see that your case has already been escalated to our higher level of support.
Furthermore, we've assigned highest priority to your case. They'll check & get back to you via email as soon as possible.
We request your patience & understanding in this regard.
Thanks in advance!