Hello Stephen.
We regret the inconvenience.
I would request you to close the application, re-open it and try to turn on.
If the issue persists, click 'Change location', select a different location and try to turn on.
Hi
My AVG VPN will not connect and troubleshoot shows error MV74CM. As chat support doesnt seem to work either can anyone on here help? I have uninstalled and reinstalled and still not working.
Hello Stephen.
We regret the inconvenience.
I would request you to close the application, re-open it and try to turn on.
If the issue persists, click 'Change location', select a different location and try to turn on.
Hi
Tried all of these and it still does not connect
Thank you for trying and I regret to hear that the issue persists.
Just as a troubleshooting step, please disable AVG firewall protection temporarily and verify if the VPN connection can be established.
If you have a conflicting VPN app or another antivirus installed, remove them and try connecting.
If the issue persists, to analyze it further, I need to submit your concern to our senior technicians along with other diagnostic logs.
I have sent you an email with steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well.