AVG VPN not working on Windows 10 PC

AVG VPN
3

Hello Raphael,
We appreciate your efforts towards resolving the issue.
In order to determine the exact cause, we would like to offer you a free remote support. I've sent you an e-mail with the instructions to connect with our remote technician. Follow those steps and stay in touch with them. If the e-mail is not found in yourinbox, do check your spam/junk folders as well.

1

Hello,
I cannot get AVG VPN working on my windows 10 laptop.
I always get the error message ' sorry, the connection is not possible. ' when I try to connect.
I tried already :
- uninstall - reinstall
- restart AVG VPN service
- change DNS.
I'm quite surprised that there is no VPN profile in the windows parameters which is quite common with VPN software.
Any idea ?
Raphael

2

Hello Raphael,
We appreciate your efforts towards resolving the issue.
In order to determine the exact cause, we would like to offer you a free remote support. I've sent you an e-mail with the instructions to connect with our remote technician. Follow those steps and stay in touch with them. If the e-mail is not found in yourinbox, do check your spam/junk folders as well.