Avg vpn not working

Hi, we're glad to hear that you successfully installed AVG Secure VPN. If you need anything else, do not hesitate to let us know.

I posted earlier regarding avg vpn not working, it has now installed and is working.....
many thanks

Howard

Other user Howard Trower posting (https://support.avg.com/answers?id=9060N0000000aO7QAI).
Howard, In future, to keep everything together, please try to keep the whole conversation in one question/thread to speed up any resolution. 
AVG Guru

Hi, we're glad to hear that you successfully installed AVG Secure VPN. If you need anything else, do not hesitate to let us know.