Hello David,
We want to get that sorted out. I have sent you an email, please follow my email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to fix this issue as quickly and effectively as possible.
Best regards,
Alok.
I have AVG's VPN installed on my Alienware PC supposedly masking my address as from xxxx city to San Francisco secure VPN. However when I do I a lookup on this is what I get:
-----------------------------------------------------------------------------------------------------------------------------------------
Please enter domain name or IP address Help
- IP Address : xxx.xxx.xxx.xxx
- PTR : cpe-xxx-xxx-xxx-xx.vb04.vic.asp.telstra.net
- IP Locale : Australia
IANA WHOIS Server : whois.iana.org
% IANA WHOIS server
% for more information on IANA, visit http://www.iana.org
% This query returned 1 object
refer: whois.apnic.net
inetnum: 101.0.0.0 - 101.255.255.255
organisation: APNIC
status: ALLOCATED
whois: whois.apnic.net
changed: 2010-08
source: IANA
Registry WHOIS Server : whois.apnic.net
% [whois.apnic.net]
% Whois data copyright terms http://www.apnic.net/db/dbcopyright.html
% Information related to '101.160.0.0 - 101.191.255.255'
% Abuse contact for '101.160.0.0 - 101.191.255.255' is 'IRT(:)team.telstra.com'
inetnum: 101.160.0.0 - 101.191.255.255
netname: TELSTRAINTERNET50-AU
descr: Telstra
descr: Level 12, 242 Exhibition St
descr: Melbourne
descr: VIC 3000
country: AU
org: ORG-TC6-AP
admin-c: TIAR-AP
tech-c: TIAR-AP
remarks: -----
remarks: All reports regarding SPAM or security breaches
remarks: should be addressed to abuse(:)telstra.net
remarks: ------
mnt-by: APNIC-HM
mnt-lower: MAINT-AU-TIAR-AP
mnt-irt: IRT-TELSTRA-AU
status: ALLOCATED PORTABLE
remarks: --------------------------------------------------------
remarks: To report network abuse, please contact mnt-irt
remarks: For troubleshooting, please contact tech-c and admin-c
remarks: Report invalid contact via www.apnic.net/invalidcontact
remarks: --------------------------------------------------------
last-modified: 2017-09-26T23:28:49Z
source: APNIC
irt: IRT-TELSTRA-AU
address: Telstra Internet
e-mail: IRT(:)team.telstra.com
abuse-mailbox: IRT(:)team.telstra.com
admin-c: TIAR-AP
tech-c: TIAR-AP
auth: # Filtered
mnt-by: MAINT-AU-TIAR-AP
last-modified: 2010-11-17T04:28:23Z
source: APNIC
organisation: ORG-TC6-AP
org-name: Telstra Corporation
country: AU
address: 242 Exhibition Street
phone: +61-3-9815-5923
fax-no: +61-3-9639-9685
e-mail: corporateaddressing(:)team.telstra.com
mnt-ref: APNIC-HM
mnt-by: APNIC-HM
last-modified: 2017-10-17T12:56:56Z
source: APNIC
person: Telstra Internet Address Registry
address: Telstra Internet
address: Locked Bag 5744
address: Canberra
address: ACT 2601
country: AU
phone: +61 3 9815 5923
e-mail: addressing(:)telstra.net
nic-hdl: TIAR-AP
remarks: Telstra Internet Address Registry Role Object
mnt-by: MAINT-AU-TIAR-AP
last-modified: 2008-09-04T07:29:25Z
source: APNIC
% This query was served by the APNIC Whois Service version 1.88.15-43 (WHOIS-US4)
-----------------------------------------------------------------------------------------------------------------------------------------
My IP is not being masked as claimed by AVG VPN, I should be in San Francisco instead of where I really am in xxxx Australia. Has anyone else had problems with this VPN client not working correctly or have not configured it correctly?
Thanks in advance Dave
The @ signs in email addresses are replaced with (:) to prevent email gathering bots.
Hello David,
We want to get that sorted out. I have sent you an email, please follow my email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to fix this issue as quickly and effectively as possible.
Best regards,
Alok.