Hi Roger,
We're sorry to hear that the issue still persists after a clean reinstallation.
We'd like to inform you that a hotfix/update patch was released for the AVG Secure VPN.
Please reinstall your AVG Secure VPN once & check if the issue persists.
If the issue still persists, we'll collect the necessary diagnostic logs from your computer and escalate your case/concern to our higher level of support.
Thank you for understanding. Keep us updated.
And once again, the problem is back. Having removed and reinstalled the VPN, it worked fine for a few hours.
But now I'm going round the CAPTCHA loop again and again. Clearly, the "hotfix/update patch" has not done the trick.
I am unable to use the VPN except for "bookmarked" sites. I get caught up in a CAPTCHA loop - being asked to tick all those fire hydrants or bicycles. Every time I complete one, it loops back to the "prove you're not a robot" start page. If I turn off the VPN, all works normally.
AVG online help took control of my PC and reinstalled the VPN package, Things went well for a day or so, but now it's happened again.
Can anyone suggest an alternative to choosing a different provider?
Hello Roger,
We are sorry to know this.
We will send an email on how to install and activate AVG Secure VPN on your computer after uninstall.
You can also reply to the same email for further queries.
Thank you.
In Win 10 apps, there is no "modify" option, only removal. How do I reinstall after removal?
And once again, the problem is back. Having removed and reinstalled the VPN, it worked fine for a few hours.
But now I'm going round the CAPTCHA loop again and again. Clearly, the "hotfix/update patch" has not done the trick.
Hi Roger,
We're sorry to hear that the issue still persists after a clean reinstallation.
We'd like to inform you that a hotfix/update patch was released for the AVG Secure VPN.
Please reinstall your AVG Secure VPN once & check if the issue persists.
If the issue still persists, we'll collect the necessary diagnostic logs from your computer and escalate your case/concern to our higher level of support.
Thank you for understanding. Keep us updated.
It's back again. VPN is unusable: