AVG VPN reactivate

Hello, Doug.
You have an active AVG Secure VPN (1 year subscription), which is compatible with Windows platform only. AVG Secure VPN for Android device must be purchased from Google Play store. I could not find an active AVG Secure VPN subscription for Android registered with the email address you used to contact us here. If you had paid for it, please provide us with a proof of purchase.

I have a subscription to the android version of VPN.  I'm trying to install it on a new Pixel2 xl but it keeps asking for a "Voucher Number". If I ever had one I've lost it.  Can anyone help?

As an aside, the support for the Android version by AVG is appalling.  I've been going round in circles.  When I got on chat, he wouldn't help and sent me to the android group who must have all gone home.  VERY frustrating!

Hello, Doug.
You have an active AVG Secure VPN (1 year subscription), which is compatible with Windows platform only. AVG Secure VPN for Android device must be purchased from Google Play store. I could not find an active AVG Secure VPN subscription for Android registered with the email address you used to contact us here. If you had paid for it, please provide us with a proof of purchase.