AVG VPN suddenly not logging in to account

So, all of a sudden when I try to start my copy of the app it doesn’t log in - get the message to contact support.

I have the paid version which is up for renewal in about two weeks.

Help!

Staffan

1 Like

Hello Staffan,
Thank you for contacting AVG Community Support.
We understand that the AVG Secure VPN app is not logging into account.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know the operating system name and version of the device you face this issue?
We also suggest you to try changing the DNS and check again: | AVG (https://support.avg.com/SupportArticleView?l=en&urlname=troubleshoot-avg-dns
Please do try steps from the article and let us know if it has helped.
Awaiting for your response.

1 Like

Hello Staffan,
Thank you for contacting AVG Community Support.
We understand that the AVG Secure VPN app is not logging into account.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know the operating system name and version of the device you face this issue?
We also suggest you to try changing the DNS and check again: | AVG (https://support.avg.com/SupportArticleView?l=en&urlname=troubleshoot-avg-dns
Please do try steps from the article and let us know if it has helped.
Awaiting for your response.

1 Like