Hello David.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you.
May I know the operating system of your computer?
Do you get any error messages while transferring photos?
If so please help us with a screenshot of the error to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.
Re comment by Ann Lamb. I have 2 problems…(1). AVG VPN taking forever to turn on, this morning was 11 minutes sometimes longer (2). After exhaustive tests it is diagnosed that one or more of the expensive programmes I have purchased from AVG is blocking the Transfer of photos from my camera to this desktop PC…very frustrating. Since there does not appear to be any direct email address contact for AVG there is no way to discuss details with AVG. The FAQ pages are useless!
How can I (and Ann Lamb) get AVG to address this problem.
Regards,
Dave Bowley
Good morning Delli Ganesh,
You have not replied about the long long time taken for AVG VPN to turn on!
Re photo transfer, as per my question I cannot transfer photos, the Nikon Transfer 2 programme does not function at all so there aren't any error messages!! The prgramme is fully installed and up to date but something is blocking it so there is nothing to 'screenshot'! (which doesn't work here probaly for same reason.
I have Windows 10 with 64g I hope sincerely someone can solve these two problems
Hello David.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you.
May I know the operating system of your computer?
Do you get any error messages while transferring photos?
If so please help us with a screenshot of the error to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.