AVG VPN timing out recently regardless of server region selected

Hi John,

We're glad to look into this & help you.
Please try restarting your computer once, if you've not restarted it & check.
There was a recent release (version 20.4) for AVG Internet Security.
Also, both the VPN programs might conflict with each other & none will work effectively. Please remove the other VPN once & check.
If issue persists, we may need to reinstall AVG Secure VPN.

Premium mulit-year subscriber here. Until a week ago yours was the one single VPN I could depend on to get me a stable, fast, reliable connection out to the world from here in mainland China. About a week or so ago now I can't keep a steady connection without a disconnect for more than 3 to 5 minutes. I've changed nothing on my PC, my apartment network, or my ISP here. The only thing I am aware of that's changed is you guys updated your core Internet Security  package at least once (and who knows what you've nerfed behind the scenes that would affect your TAP's or server-side configs). Any suggestions? Any manual workarounds? (I've got OpenVPN installed as well so if you have any profiles that would work for my accout). Help!

Hi John,

We're glad to look into this & help you.
Please try restarting your computer once, if you've not restarted it & check.
There was a recent release (version 20.4) for AVG Internet Security.
Also, both the VPN programs might conflict with each other & none will work effectively. Please remove the other VPN once & check.
If issue persists, we may need to reinstall AVG Secure VPN.