Hello Jonathan,
We're sorry to hear this.
Could you get into Library\Applications folder and check whether AVG Secure VPN is listed.
If yes, delete it manually and download the setup file using this https://www.avg.com/en-us/download-thank-you.php?product=VPM link.
For its activation, Open the AVG Secure VPN user interface and click the Log in in the top-right corner of the main user interface.
Click Enter a valid activation code at the bottom of the screen.
Enter your activation code into the text box and click Activate.
We have sent the activation code via email. If it is not found in inbox do check in spam and junk folders.
Thank you.
Hello
I ended up dropping weknow.ac into my MacBook which changed my safari homepage amongst other things. I successfully deleted that (or have I?) and then tried to open my AVG VPN, but it wouldn’t recognise my password, even though I used the same password to log in to my AVG account online. So I uninstalled the VPN and tried to reinstall it. Now, despite downloading the AVG VPN it says i can’t install it as i need to delete the current installed AVG VPN? Help! How can I delete the leftover parts of AVG VPN which I cannot see, to allow me to start over? Please…
Hello Jonathan,
We're sorry to hear this.
Could you get into Library\Applications folder and check whether AVG Secure VPN is listed.
If yes, delete it manually and download the setup file using this https://www.avg.com/en-us/download-thank-you.php?product=VPM link.
For its activation, Open the AVG Secure VPN user interface and click the Log in in the top-right corner of the main user interface.
Click Enter a valid activation code at the bottom of the screen.
Enter your activation code into the text box and click Activate.
We have sent the activation code via email. If it is not found in inbox do check in spam and junk folders.
Thank you.
I get the following message when trying to re-install or install.