AVG VPN Update Issue

AVG VPN
9

Hello Lawrence,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you out.
This could be an error with the server/ user interface. Kindly repair the program using the below article and check the issue. 
(https://support.avg.com/SupportArticleView?l=en&urlName=repair-avg-antivirus&q=repairing+AVG&supportType=home)
Awaiting your response.

10

Hello AVG,
I have the same problem. Time after time. Please send me the right solution by e-mail.
Thanks in advance.
Willem

1

For the last few days AVG VPN has attempted an update but fails with following on screen: 

The following problem was encountered during executing.
Error Message: “Cannot get info files due to curl error”
Error Code: 44013
More information in C:\ProgramData\AVG\Icarus\Logs\icarus.log

Is there a solution?
Thank you,
Lawrence

5

Hello Lawrence,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you out.
This could be an error with the server/ user interface. Kindly repair the program using the below article and check the issue. 
(https://support.avg.com/SupportArticleView?l=en&urlName=repair-avg-antivirus&q=repairing+AVG&supportType=home)
Awaiting your response.

2

Hello Lawrence, 

Its good to know that you have managed to resolve the issue. If you need any further help with AVG, feel free to contact us at anytime. Thank you.

4

Hello W.K. Krom.
Thank you for contacting AVG Community Support.
We will certainly check and help you.
To proceed further, please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
https://support.avg.com/support_ask
Thank you for your understanding.

7

Hello AVG,

Sadly the error appeared again this morning upon booting up my PC. 

Please advise,
Thank you,
Lawrence

8

Hello AVG,
I have the same problem. Time after time. Please send me the right solution by e-mail.
Thanks in advance.
Willem

3

Hello Lathika, 

Hello Lathika,
Many thanks your quick response - much appreciated. 
Following your advice I repaired AVG VPN and also AVG Internet Security. 
I am pleased to say that this morning, on starting up my PC, there was no error message. 

Thank you for solving this problem.
Lawrence

6

Hello Lawrence,
Thank you for replying.
I apologize for the trouble caused.
We have sent you an email.
Please do check.
We will certainly help you out.
Thank you.