Hello Robert,
Let's work together to fix it. Have you tried with uninstall and reinstall of AVG Secure VPN? Go to Control Panel -> Programs and features -> Uninstall -> remove AVG Secure VPN and then reinstall it as suggested here: http://support.avg.com/SupportArticleView?urlname=Install-AVG-Secure-VPN
If the issue persists, share the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of its interface to assist you further.
Hello Dylan,
I understand the inconvenience caused. I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to fix the AVG Secure VPN issues as quickly and effectively as possible.
Best regards,
Alok.
So I downloaded the VPN the other day and it worked perfectly fine and now when ever I go to use it all I get is a white screen. Screenshot - 035ba9204d161c1c24e5fb08fe3b7b1d - Gyazo this is what I see every time I try to use it. I have uninstalled/reinstalled multiple times and closed it/restarted my computer but nothing seems to fix it. I can still right click its icon (when hidden) and connect but it keeps going to Prague and I have no way of changing the location. I'd like to be able to sure the internet and not have it in another language. Any and all help will be greatly appreciated.
Hello Dylan,
I understand the inconvenience caused. I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to fix the AVG Secure VPN issues as quickly and effectively as possible.
Best regards,
Alok.
I am having the same problem. Help!
@ Robert Adams
Robert, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
I am having the same problem. Help!