It won't connect again.
I've taken a screen shot but the above image link doesn't work to attach the screen shot that I have taken. It freezes the whole page.
VPN says that I'm offline.
" Please connect to the internet to use your VPN"
Hi Flavia,
We will help you in this.
Could you share us the screenshot of the error message you get when you access the internet?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
HI,
For the past month my AVG VPN won't connect to the internet even though the computer is connected. I've tried un-installing etc but still no luck. It's been working perfectly for the past how ever many years.
What's the problem?
Thank you.
It won't connect again.
I've taken a screen shot but the above image link doesn't work to attach the screen shot that I have taken. It freezes the whole page.
VPN says that I'm offline.
" Please connect to the internet to use your VPN"
Thank you for updating the status, Flavia.
We request you to keep monitoring the issue & if it recurs, write back to us immediately.
We'll check & assist you accordingly. Have a great day!
We're sorry to hear that, Flavia.
To further look into this & help you, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them.
HI Rakshith
Thank you fro your reply.
It just started working again today. I didn't do anything?
I will send a screenshot if it happens again.
Thank you.
Hi Flavia,
We will help you in this.
Could you share us the screenshot of the error message you get when you access the internet?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.