Hello Kasper,
We regret to hear about the inconvenience caused and would like to appreciate your efforts. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
I've tried resetting, re-installing it doesnt work.
It did work but somehow after i turned of my laptop it stopped working.
Support team, please help with remote access
Hello Kasper,
We regret to hear about the inconvenience caused and would like to appreciate your efforts. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.