Avg vpn won't turn on

Hello Dianna,

I understand the inconvenience. This issue may occur if the service didn't start properly. Please, open Run command (press Windows key + R key simultaneously) and type "services.msc". Select AVG Secure VPN and restart the service on the left side. Now turn on the AVG Secure VPN and check it.

I purchased vpn and have it installed and all. but the off button won't turn on. don't know why. anyone have a similar issue?

Hello Dianna,

I understand the inconvenience. This issue may occur if the service didn't start properly. Please, open Run command (press Windows key + R key simultaneously) and type "services.msc". Select AVG Secure VPN and restart the service on the left side. Now turn on the AVG Secure VPN and check it.