AVG VPNsecure product

Hi John,

We acknowledge your cancellation request for AVG Secure VPN 60-day trial.

However, we would like to offer technical assistance to resolve your concern.

I suggest you to try connecting to different optimal servers in AVG Secure VPN and check if it fixes.

To change location, follow the steps below.

1. Double-click the AVG Secure VPN icon on your desktop to open the application.
2. Click Change location to select a server location.

Keep us posted.

I have loaded the free trial of the VPN product , however this has caused severe problems with my web access capability to the point where I have turned the VPN security  off. I have tried to unsubscribe the free trial period as per the instructions but I do not get any acknowledgment this has been done.

Hi John,

We acknowledge your cancellation request for AVG Secure VPN 60-day trial.

However, we would like to offer technical assistance to resolve your concern.

I suggest you to try connecting to different optimal servers in AVG Secure VPN and check if it fixes.

To change location, follow the steps below.

1. Double-click the AVG Secure VPN icon on your desktop to open the application.
2. Click Change location to select a server location.

Keep us posted.