Hi, wonder if anyone is experiencing the same issues as me. for the past month or so, when I try to run Destiny 2 (via Steam), the game crashes every time after hit enter on the start screen. I have added exceptions for the game as well as Steam in AVG, but it still keeps on crashing. In order to start the game, I have to turn off AVG protection until the game loads then turn it back on again, which is becoming a pain in the butt.
Thanks for your time
J
Hello Jason,
Thank you for contacting AVG support community.
We are sorry for the trouble caused.
Could please confirm if you do get any threat notification?
If you do, please provide us the screenshot of the threat notification.
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot)
Please refer the above article to create a screenshot.
βββββββAlso confirm if your AVG Internet security is up-to date.
We will certainly help you out.
Thank you.
Thank you for writing back to us, Jason.
We apologize for the inconvenience caused to you.
We have sent you an email asking you to connect with our AVG free remote technician and please reply to that email for further assistance.
Thank you.
Thank you for providing the required information and screenshot, Jason.
However, there is no detailed information found in the screenshot which you shared.
Once you received the pop-up at the middle of the screen, please click on 'See details' at the right bottom of that pop-up and send the complete screenshot.
If you need help with creating a screenshot, please refer the below article.
https://support.avg.com/SupportArticleView?l=en&urlname=Create-screenshot
Thank you and keep us updated.
Hi Samuel,
AVG security is up to date, and to my knowledge no threat notifications have been recieved.