AVG wanting more money to for another subscription?

AVG Protection
3

Hello Paul,
You've reached the AVG community support forum.
We regret the inconvenience this has caused you and please give us a chance to resolve your issue. I would request you to make sure that you have activated the AVG Internet Security by clicking on the link :  (https://support.avg.com/SupportArticleView?l=en&urlName=activate-avg-internet-security&q=activate+Internet+SEcurity&supportType=home) .If the issue persists get back to us we will assist you further.

Thank you for your understanding.

1

When I run a scan on my PAID subscription, at the end when i hit the resolve button to fix what i'm paying for I get a pop up window.  It says Choose your AVG Internet Security subscription???  1 Year $29.88 and so on…  I thought thats what i paid for???  How do i get a refund??

2

Hello Paul,
You've reached the AVG community support forum.
We regret the inconvenience this has caused you and please give us a chance to resolve your issue. I would request you to make sure that you have activated the AVG Internet Security by clicking on the link :  (https://support.avg.com/SupportArticleView?l=en&urlName=activate-avg-internet-security&q=activate+Internet+SEcurity&supportType=home) .If the issue persists get back to us we will assist you further.

Thank you for your understanding.