Hi Wes,
We're glad to look into this & help you.
Appreciate your efforts in working towards fixing the issue.
Initially, please let us know the operating system installed on your computer.
Also, check whether AVG is listed in programs list (Goto control panel - Progarms - Programs & features) & share us the screenshot of that page for better clarity.
I tried installing the online version of AVG for three hours with the conclusion that my connection is too slow.
I then downloaded the offline version 2 times. Both of the 2 times I installed it and it did not reboot my PC when it finished. All it did was disappear. I waited ten minutes both times and rebooted manually. When the PC restarted it produced a blank black screen for 3 minutes before starting Windows. AVG icon was in the system tray but it was the wrong icon. The icon was a little smaller than the normal one that is supposed to be there. If I tried a right or left click it did nothing.
After a few minutes the system tray icon disappears and AVG disappears from the task manager.
I did use AVGclear after the first install.
Hi Wes,
We're glad to look into this & help you.
Appreciate your efforts in working towards fixing the issue.
Initially, please let us know the operating system installed on your computer.
Also, check whether AVG is listed in programs list (Goto control panel - Progarms - Programs & features) & share us the screenshot of that page for better clarity.