I didn't purchase anything, I'm trying to install the free version of AVG, I can't install it due to the above error. I shoulnd't have to have bought something to get community support.
Hello Alan,
We regret for the inconvenience caused. Upon checking with your account, we have confirmed that you didn't have any active products. We have sent you the email regarding this please reply back with the necessary information which we asked in that email so that it helps us to locate your product and assist better. Thank you.
AVG will not install on my windows 7 32bit ultimate PC. I get the error 0xc007001d and I can't find this error listed on the support site.
Hello Alan,
Thank you for the confirmation. To fix the issue, we suggest you to remove conflicting antivirus products if any (http://avgread.me/1K1IqEh) and then remove AVG traces using remover tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After restarting your computer, you may need to manually delete any remaining AVG files and also 'search' for a folder "AVG Remover"(usually in 'C' drive) and please delete it manually. And then install 'AVG Antivirus Free' by downloading from http://www.avg.com/gb-en/download.prd-afh-free .Thank you.
Hello Alan,
We regret for the inconvenience caused. Upon checking with your account, we have confirmed that you didn't have any active products. We have sent you the email regarding this please reply back with the necessary information which we asked in that email so that it helps us to locate your product and assist better. Thank you.