Hello Arlene,
Please do not worry, once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
Once you are done with the remover tool please try installing the AVG program by clicking the following link:
http://www.avg.com/us-en/download
Thank you.
Thank you for your help..... I got to step 13. and from there I did not know where to go. Nothing popped up. I am a novice operator..... I removed and then did the restart. When I went back to the message #13 sez click RUN in the Open file-Security Warning dialog and allow AVG REMOVER to remove any residual files. I did not know where to put the Run command....
Hello Arlene,
Please do not worry, once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
Once you are done with the remover tool please try installing the AVG program by clicking the following link:
http://www.avg.com/us-en/download
Thank you.