Avg will not resolve issues

Hello Jean,

We apologize for the inconvenience. We'll check and help you with this.
Unfortunately, we couldn't locate an active subscription of AVG Internet Security under this email address. We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.

Hello 
I have just installed  Avg Internet security I scanned the system and it Identified issues. I went to resolve all issues and got an AVG message to purchase the software again.  My software is already activated  license good for 2 years with a software key I bought on ebay. Can anyone  tell me what to do to make AVG work properly please?

Hello Jean,

We apologize for the inconvenience. We'll check and help you with this.
Unfortunately, we couldn't locate an active subscription of AVG Internet Security under this email address. We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.