Yes, but I don't like the way I had to go about fixing it. I had to sign up for the trial and become a "paying customer" and then AVG finally decided to let me restore the files they locked me out of.
No longer using AVG until they can fix the issue, but considering how long it's been going on and how any people have reported the problem, I don't think it'll be fixed any time soon.
Hello Jay,
The issue regarding the "Files unable to restore from Quarantine" location is resolved in the latest update of AVG. Please update your AVG program to the latest 17.4 version and see everything works fine. If you still have any query regarding AVG, you can always contact us.
Thank you
As the title states, AVG has quarantined two files I really need, and it will not let me restore them. Every time I click the checkbox next to it, the program unchecks the box and will not restore the files. I really need these files back.Any ideas?
Hello Jay,
The issue regarding the "Files unable to restore from Quarantine" location is resolved in the latest update of AVG. Please update your AVG program to the latest 17.4 version and see everything works fine. If you still have any query regarding AVG, you can always contact us.
Thank you
Jay, Did you resolve your issue with AVG?.
AVG Guru
Yes, but I don't like the way I had to go about fixing it. I had to sign up for the trial and become a "paying customer" and then AVG finally decided to let me restore the files they locked me out of.
No longer using AVG until they can fix the issue, but considering how long it's been going on and how any people have reported the problem, I don't think it'll be fixed any time soon.
Jay, Did you resolve your issue with AVG?.
AVG Guru