AVG will not uninstall

Hello, Ann.
Please accept my apologies with regards to the AVG software not living up to your expectations. If you could explain the exact issue that you are experiencing with AVG, I will be glad to assist you with it. If you choose to uninstall it, download and run AVG Clear and AVG Remover tools to remove traces of AVG completely.

Click on this link http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product for steps to download and run those tools.
NOTE: Please run AVG Clear tool first.
I have now run AVG Clear and AVG Remover but the software is still there. if I look in the Settings \apps & features then the AVG Protection application is still there (see 1st image below).  Trying to uninstall shows the repsonse inthe second image
User-added image

 
I have tried to uninstall AVG Antivirus and every time get an Error  E001F946

Can anybody advise?  I am heartily sick of this badly behaved software.  It is as bad as the viruses it is intended to protect against.
Ann,


I understand this must be upsetting and I apologize for the inconvenience. I have sent you an email, please follow the email instructions to get in touch with the remote support. They will analyze the issue with AVG and fix it with free of cost.
I have now run AVG Clear and AVG Remover but the software is still there. if I look in the Settings \apps & features then the AVG Protection application is still there (see 1st image below).  Trying to uninstall shows the repsonse inthe second image
User-added image

 
Hello, Ann.
Please accept my apologies with regards to the AVG software not living up to your expectations. If you could explain the exact issue that you are experiencing with AVG, I will be glad to assist you with it. If you choose to uninstall it, download and run AVG Clear and AVG Remover tools to remove traces of AVG completely.

Click on this link http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product for steps to download and run those tools.
NOTE: Please run AVG Clear tool first.